We’re staying the course… and the pace is picking up. Requests for assistance continue to rise, primarily from victims of traffic accidents. Now more than ever, our role is to be present, responsive, and determined to support each victim through the process. We have continued our discussions with prosecutors’ offices and investigators. The dialogue with the gendarmerie is constructive and effective. With certain police departments, relations remain more complex, but we continue to move forward with perseverance, always in the victims’ best interest. We have also engaged with several insurance companies, particularly regarding issues of contractual coverage. Significant challenges remain regarding loan insurance and life insurance policies. And, unfortunately, certain situations remain complicated, including under the Badinter Law. Meetings in March featured several key discussions aimed at evolving practices and strengthening recognition of our work. With the Covéa Group, which wishes to gather feedback from

February Update. February confirms a clear trend: the number of calls is on the rise. We are receiving numerous requests for information and assistance, but also many late inquiries. Too late. All too often, we find that victims have: undergone their medical evaluations on their own, accepted a settlement offer without legal guidance, or contacted us after being turned down by a lawyer. Behind every call is a case that deserved to have been handled sooner. We remain committed. Our daily work involves: following up with insurers, coordinating with law enforcement, filing requests with prosecutors’ offices, and providing constant support to victims. Administrative delays do not directly affect us. But for a victim, every delay is an additional ordeal. And all too often, explanations are slow in coming. This month: No official institutional meetings, but: ✔️ Phone conversations about a wonderful upcoming project…

The association’s January update. No let-up and numerous calls in this first month of the year. The lack of resources, both within law enforcement and the justice system, is truly felt. As for the processing times and response times from insurance companies, they are simply unacceptable, plunging victims into severe financial and psychological distress. No meetings scheduled at the start of the year, but we have reached out to the DGGN again to move forward on a partnership project. Locally, the gendarmes who use our guide and distribute it to victims are satisfied with the level of information provided and the tools put in place to assist victims. Our discussions also allow them to observe the delaying tactics employed by many insurers. We have also followed up with the Interministerial Delegation for Road Safety following our last meeting, but there has been no significant progress to date. We hope that the new interministerial delegate will be committed to