L’actu du mois d’avril Le mois d’avril a une nouvelle fois été marqué par un grand nombre de demandes d’aide, de renseignements et d’accompagnement. Autant d’appels qui nous rappellent, jour après jour, combien notre engagement auprès des victimes demeure indispensable. Derrière chaque prise de contact, des parcours souvent éprouvants, des témoignages parfois glaçants, entre absence de réponse de certaines structures d’accompagnement et pratiques dilatoires encore trop fréquentes de nombreuses compagnies d’assurances. Nous constatons également une augmentation des sollicitations liées au déblocage de garanties contractuelles, révélant les difficultés persistantes rencontrées par de nombreuses victimes pour faire valoir leurs droits. Les rendez-vous du mois Le mois a aussi été rythmé par plusieurs échanges téléphoniques et prises de contact qui semblaient, dans un premier temps, ouvrir des perspectives encourageantes. Malheureusement, à ce jour, tout porte à croire que ces espoirs étaient prématurés. Une réalité difficile s’impose encore : le sort concret des victimes peine trop souvent à susciter l’attention qu’il mérite. Mobilisation du

We’re staying the course… and the pace is picking up. Requests for assistance continue to rise, primarily from victims of traffic accidents. Now more than ever, our role is to be present, responsive, and determined to support each victim through the process. We have continued our discussions with prosecutors’ offices and investigators. The dialogue with the gendarmerie is constructive and effective. With certain police departments, relations remain more complex, but we continue to move forward with perseverance, always in the victims’ best interest. We have also engaged with several insurance companies, particularly regarding issues of contractual coverage. Significant challenges remain regarding loan insurance and life insurance policies. And, unfortunately, certain situations remain complicated, including under the Badinter Law. Meetings in March featured several key discussions aimed at evolving practices and strengthening recognition of our work. With the Covéa Group, which wishes to gather feedback from

February Update. February confirms a clear trend: the number of calls is on the rise. We are receiving numerous requests for information and assistance, but also many late inquiries. Too late. All too often, we find that victims have: undergone their medical evaluations on their own, accepted a settlement offer without legal guidance, or contacted us after being turned down by a lawyer. Behind every call is a case that deserved to have been handled sooner. We remain committed. Our daily work involves: following up with insurers, coordinating with law enforcement, filing requests with prosecutors’ offices, and providing constant support to victims. Administrative delays do not directly affect us. But for a victim, every delay is an additional ordeal. And all too often, explanations are slow in coming. This month: No official institutional meetings, but: ✔️ Phone conversations about a wonderful upcoming project…